Claims Processor

Start: ASAP - 9 months

Rate: £195.51 inc holiday pay

Location: London (2 days on site)

We are seeking for a new talent to join the Business Process Delivery team where you will have the opportunity to collaborate with a leading insurance company specialising in life insurance and financial services.

Responsibilities:

Manage Individual Protection claims from initial notification through to final settlement on a daily basis within an agreed level of authority and within service standards:

Assessment of claims in line with our client's claims philosophy and policy terms and conditions.

Communicate with members, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary to:

• Obtain further information in relation to claims or potential claim enquiries
• Explain claims requirements and decisions
• Resolve appeals and complaints
• Build and maintain relationships with intermediaries and service providers
• Contribute ideas for the continuous improvement of the claims business process within the company to ensure it remains innovative and forward thinking - constantly challenge the status quo
• Work closely with other areas within the business to develop a thorough understanding of the business and contribute to """"best practice"""" overall.
• Represent our client at Industry meetings, including Focus, CAMPUS and the Health Claims Forum"