Job Details
IT Support Technician
IST009NF
Posted: 12/11/2024
- £234.61 (inc holiday pay), or £204.83 (with holiday separate)
- London
- Contract
Location: 100% London, Farringdon Road
Salary: Pay £234.61 (inc holiday pay), or £204.83 (with holiday separate)
Start date: ASAP, 3 months contract
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
- Demonstrated technical understanding of a broad range IT infrastructure environments
- Strong understanding of effective customer service
- Relevant technical knowledge of Windows 10 and Microsoft Office suite of products
- Ability to troubleshoot and resolve desktop hardware faults
- Build new laptop and have sufficient knowledge on the imaging process
- Mobile support: iOS and Android
- Basic printer support
Natalie Faulds
Principal Consultant – Cpl UK – Technology